Instructor Support

Instructor Technical Support

Have a question about or support issue related to mybizlab?

	1.	Start by searching our Online Knowledge Base to find an answer to your question!
	2.	Can’t find your answer? Our mybizlab Support team is ready to help. You can contact Product Support via one of three methods:   24/7 Chat with a Support Representative   Note: You first have to log in or create an account before you start a chat session. 24/7 Chat support is available for U.S.-based products and English-speaking customers only.     24/7 Help Request Form Submit your Support request via our online Help request form.     Call Pearson Instructor Product Support Toll Free (888) 433-8435   Phone Support is available: Monday through Friday, 8AM to 8PM EST* (*All times are Eastern Standard Time, U.S)

Instructor Documentation

The documents included here provide a terrific resource for you to get started and manage your mybizlab courses, We update and add documents regularly, in response to customer feedback, so check back often!

Registration Instructions: quick registration “how to” information

Getting Started Guide: detailed information on registration, login, platform features, course and/or program set-up and course creation.

Hot Tips for Instructors: Quick answers to common questions and tips from current users.

Installation Checklist & Troubleshooting Guide: The document details system and plug-in requirements and other key information for ensuring optimal course performance for initial MyLab course installation and when application updates occur.

Student Documentation

To ensure your students have the optimal experience using mybizlab, we suggest they review our Getting Started: Student Guide